Customer Reviews

Here's the opinion of our existing customers who have completed our customer satisfaction survey. Please note that a 7 = satisfactory; 10 = far exceeded expectation. We list ALL of our reviews here.
Customer Name Delivery Speed Quality Value Overall Rating Date
Philip, NORTHWICH1099915 December  2018
Web site easy to use making ordering simple. Would use this supplier again
Philip
John, Exeter101010106 September  2018
Malcolm, Birmingham99999 July  2018
Quick delivery and products as described. Overall a very good experience and I would like to thank all concerned.
Malcolm
Paula, CARNFORTH991096 July  2018
very good value and prompt service
Paula
Elizabeth, ULVERSTON991096 March  2018
goods arrived quickly and very interesting. I would recommend this seller.
Elizabeth
John, KALAMUNDA9109107 February  2018
I am still awaiting my recent purchases, Not yet due. I have a disc from you bought some time ago which I find very helpful in my family history searches and the PDF format makes access and reading easy.
John
David, North Shields88893 May  2017
Madeline, Manchester1099930 March  2017
Thank you Very useful
Madeline
Ros, Banchory1088928 December  2016
Kim, Nestleton Station999913 June  2016
very satisfied with ordering process and delivery of items
Kim
Mr, Stockport1010101018 May  2016
Extremely brilliant service. We'll done!
Mr
leonard.edwin, Harrogate1010101028 April  2016
Fast service and disc full of useful information thank you.
leonard.edwin
Leslie, MAUD Peterhead1010101027 April  2016
Wonderful stuff - I've been looking for some of these titles for years. Have recommended the site to some friends with similar interests. LWW
Leslie
MICHAEL, Burton on Trent9910926 March  2016
excellent service and wonderful value for money
MICHAEL
Jeremy, ITHACA999914 March  2016
This the *correct* feedback after your help. Sorry for the first set of numbers due to my ineptitude. Thanks!
Jeremy
Elaine, Widnes999910 March  2016
Carol, Chippenham878831 December  2015
Would recommend to anyone. Fast, efficient and excellent value for miney
Carol
Susan, Canterbury888826 December  2015
Alan, ASHFORD1010101016 December  2015
Full marks! I am thrilled with my purchase which will keep me engrossed right through Christmas and the New Year. Thanks you!
Alan
William, Carrickfergus999913 December  2015
Elissa, Haverfordwest1010101019 November  2015
Truly Excellent ,speedy service. Goods entirely as expected, and reasonably priced. Would not hesitate to purchase from you again. Many thanks.
Elissa
Angela, Richmond1010101013 November  2015
I ordered these items after I finished work yesterday and did not expect them until sometime next week. They arrived this morning. And they work. Many thanks for a very quick and efficient service.
Angela
Frank, Charmouth1091094 November  2015
Will keep eye on future releases
Frank
David, Maryport98781 November  2015
Peter, Uphall999928 October  2015
The service was excellent.
Peter
michael, runcorn9891029 July  2015
Excellent value for money
michael
Carolyn, Kendal9910911 July  2015
Very prompt service. Arrived overnight. Thank you.
Carolyn
Keith, BRISTOL10910102 June  2015
First class service will order again
Keith
John, MANSFIELD9910918 March  2015
That good I ordered more, wish we could have other cd's from other areas, i.e, Ramsey in Norfolk.
John
Christine, Nelson1099109 February  2015
Less than 24 hours between placing the order and receiving the goods.
Christine
Robert M, Newcastle Upon Tyne,9910102 January  2015
I am more than happy with the goods and service and have already mentioned this site to quite a few friends who are Genealogists. Sites like this are few and far between. Thanks again, Bob Luke.
Robert M
Carol, Doncaster101010108 December  2014
John, Cambridge108101023 October  2014
Amazingly rapid service. I ordered mid-day on Thursday and the CDs were delivered in the post on Saturday! Fantastically comprehensive set of resources at a really good price. Many thanks.
John
janet, glynneath991097 October  2014
Pembrokeshire Histories DVD is a superb resource for Historians, Family Historians and Authors. Page 556 (should be page 275 on the DVD) in Volume 2 of the Description of Pembrokeshire is missing. Any chance of a scan of the missing page
janet
Thanks Janet. I've found the missing page and forwarded the scan to you. Kind regards Keith
flatcapsandbonnets.com
Robert, Park Holme9810929 September  2014
robert, bury st edmunds101091029 September  2014
the best
robert
Douglas, cheltenham109998 September  2014
great product great service
Douglas
Eric, ILKLEY999925 August  2014
Christine, kingswinford99101029 July  2014
I don't understand why I haven't seen your website before. I've received a goldmine of information which will keep me happy for a long time. I am so delighted with my goods that I shall be back for more. Thank you
Christine
Michael, Colchester1010101020 July  2014
the DVD was the most astonishing item I have ever come across. Any idea how to get hold of the parish registers for Holy Trinity Church Thruscross or West End as one of the books puts it thanks Michael Peel
Michael
Thank you for your kind comments. You should find Thruscross included in the Fewston register, on the DVD. "The parish consists of the townships of Fewston, Norwood, Timble, Great Bluberhouses, and Thruscross, and practically includes the whole of the Washburn Valley above Lindley"
flatcapsandbonnets.com
ANNE, CHESHAM1010101011 July  2014
Fantastic service. Delighted with my purchase. What a treat. Thank you.
ANNE
Mary, Hastings101010105 July  2014
Efficient and fast service. Many Thanks
Mary
Alan, Nottingham1099925 May  2014
A lot of info on discs. Fantastic delivery only 2 working days.
Alan
Joy, Bedford99998 May  2014
very speedy delivery
Joy
Norman, Loanhead9910102 April  2014
Arrived promptly. zero postage. Well communicated updates. Disc works perfectly, all in all a very good product, a site I will be revisiting.
Norman
Helga, Halifax109101025 March  2014
Ordered the 25th received the next day.
Helga
Scott, GLASGOW999923 March  2014
Love the fact that you can search the PDFs. Not all PDFs of historic books from the internet allow this. Really lovely and useful touch. Great stuff!
Scott
Michael, Newcastle upon Tyne101010103 March  2014
Amazing! An enormous collection of historical information that will keep me busy for years. What a wonderful service!!! Thank you.
Michael
Robert, Sheffield10881025 February  2014
MRS, CO DUBLIN1010101027 January  2014
Excellent value. Keep up the good work and I would welcome any further books with an Irish background.
MRS
Robert, WOERTHING109101023 January  2014
A good idea! Some items are on the internet but it is more convenient to have them on a disk
Robert
alan, oswestry109101025 December  2013
peter, sheffield1010101021 November  2013
great items and great service from start to finish
peter
mrs carole s, birmingham999917 November  2013
Excellent service ,would buy again . Would like to know what you have on Birmingham .....But overall excellent
mrs carole s
Carol, Doncaster109101011 November  2013
I am very satisfied with my purchase and will definitely order again. Really satisfied
Carol
roger, birmingham888828 October  2013
Robert, Wakefield977820 October  2013
Laurence, Beverley1010101018 October  2013
Having ordered CD/DVD`s before, these still are the best I have used, packed full of information and a steal for the price.
Laurence
Paul, Derby1099916 September  2013
I would highly recommend you - the speed and packaging of the DVD was excellent
Paul
David, Wigan1010101011 August  2013
Excellent value, found lots of information on my ancestors. Would highly recommend!
David
Freda, Morpeth81010721 June  2013
A friend recommended Site and I am so pleased he did.
Freda
Brian, Leeds99101016 June  2013
Amazing how the resources have been put together to get such an amazing compilation. Brilliant!
Brian
A, BURGESS HILL99999 May  2013
Superb
A
Trevor, Basingstoke99991 May  2013
Frank David, Darlington109101027 April  2013
S J, Stowmarket91091026 April  2013
First class delivery of extremely high quality copies of old documents containing a wealth of detail and information
S J
Peter, Yelverton101081017 April  2013
David, Newport101010106 April  2013
David, Boston109101021 March  2013
Ordered Thursday, Received Friday, Contents Wonderful
David
Ian, Bridgnorth101010105 March  2013
Excellent resource sources for family research and very reasonabled priced. Despatch and communication were excellent.
Ian
Steve, Wakefield1010101021 February  2013
Superb value for money.A lot of rare stuff.i recommend these DVD sets to anyone interested in Family History or local history.
Steve
Anne M, Cambridge1010101019 February  2013
Thanks, I look forward to studying the info.in detail. I have seen some parish regs on essexancestors but yours are much easy to see.special interest Tendring Beaumont .
Anne M
Peter, Penzance9991014 February  2013
Neville, CHEADLE998929 January  2013
Thank you for a speedy satisfactory service. I am hoping the material on the discs will help me in my research. Regards
Neville
Stephen, Stevenage988812 December  2012
Very useful and interesting resource. Some of the content I`d already found on the Net but to collect the whole of the two DVDs would have taken months! Well worth a tenner!
Stephen
Peter, Exmouth10910103 December  2012
John, St Leonards on Sea1089926 November  2012
A lot of information for the price paid. Well done.
John
linda, Telford1010101021 November  2012
Fantastic cd of Yorkshire with an amazing amount of interesting family history information on. Superb service and quick delivery. Thank you
linda
Patrick, Reading10910919 November  2012
Barbara, Stroud10991015 November  2012
I have been on holiday so have had very little time to look at the dvds. What I have seen so far, looks excellent.
Barbara
valerie, Belford1010101014 November  2012
Delighted with my first purchase and have quickly made a second as christmas gifts!
valerie
David, Dailly Girvan1010101012 November  2012
Excellent ..........could we please have some more about Scotland
David
Audrey, Bellshill81091010 November  2012
Thank you for the very interesting information on these DVD`s.
Audrey
L J, Middlesbrough91010104 November  2012
I had bought discs from you before, and came back because I was so happy with these discs. Even if the books don`t relate directly to my ancestors, they give a real feel for the world they lived in. High quality products - great !
L J
Stephanie, Hailsham1010101031 October  2012
Best delivery ever! Great all round service and product.
Stephanie
Susan, Salisbury99101010 October  2012
Brilliant, thanks
Susan
karl, Littleborough889927 September  2012
many thanks will certainlt deal with you again
karl
Paul, Chesterfield91010912 September  2012
Ashley, Richmond999931 August  2012
Lynne, Castleford10991030 August  2012
less than 24 hours from order to receipt pretty good by any standards!
Lynne
Chris, St Albans889927 August  2012
Exactly as expected - only faster
Chris
J A, Cardiff1010101024 August  2012
What more can I say. I will certainly purchase again when I need the material.
J A
keith, bristol89999 August  2012
Barbara, Yarm9991021 May  2012
Barry, Ashton under Lyne101091020 March  2012
ronald, Haywards Heath10910104 November  2011
I ordered the disc late morning Friday and it arrived on Saturday morning - unbelievable . The huge amount of data on 1 cheap disc is fantastic . Ideal for use in conjunction with Ancestry where you can see the originals just in case you`re not happy with the victorian reading of the names.
ronald
maureen, sway lymington10981026 September  2011
i was very pleased with my purchase
maureen
David, Fareham998912 September  2011
Able to get most of what I want
David
SYLVIA, Heywood1010101010 September  2011
Thank you very much. I look forward to additional items becoming available.
SYLVIA
Ian, Pateley Bridge,1099928 August  2011
The usual top-class service. The download took just a few seconds and the quality is up to your usual standard. Can`t give you a lot of 10`s because your level of service is already so high!Glad to see you are up and running again. Kind regards, Ian Rogers.
Ian



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*every customer who buys from this site has the opportunity to complete our customer survey form asking them to rate our services.

The services/products offered at flatcapsandbonnets.com have been rated 4.87 out of 5 based on 113 user reviews.